Citrix Workspace And Receiver

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New update working well—fast response from iOS development team I’ve been using the combination of the Citrix Workspace app and its predecessor Citrix Receiver for almost 6 years now and both have been very useful in improving my efficiency during the day as a long distance commuter by allowing me to travel and use my iPad to quickly connect and work remotely on my work’s Citrix servers.

Workspace
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  • Receiver

Objective

This article describes how to collect logs for:

  1. Receiver for Chrome Client logs

  2. Receiver for Chrome Console logs

  3. Receiver for HTML5 Client logs

  4. Receiver for HTML5 Console logs

Instructions

Instructions to collect Receiver for Chrome Client logs

Workspace

Complete the following steps to collect Receiver for Chrome client logs:

  1. Click on “Settings” button at the right bottom corner of the Receiver logon screen.

  2. Click “Start Logging” button to enable logging from the “Account” dialog.
    Notice, the button changes to “Stop Logging”. This indicates logging is enabled.

  3. Close the “Account” dialog.

  4. Launch your XenDesktop/XenApp session on which the problem is reproducible.
    Continue to work on the session to reproduce the issue.

  5. Once the problem is reproduced, close the session.

  6. Click the “Settings” button again to open the “Account” dialog.

  7. The “Account” dialog shows the list of log files captured.

  8. Moving the mouse on top of the file shows small arrow at the right

  9. Click on the button to download and save the file.

  10. Save all the log files listed under “Log Files” and share it with the administrator or Citrix support engineer.

  11. Click on “Stop Logging”

Note: In case of Kiosk mode, files can be saved to a “USB removable device”.

Instructions to collect Receiver for Chrome console logs

Complete the following steps to collect Receiver for Chrome console logs:

  1. Open “chrome://inspect” page in chrome browser.

  2. Go to Apps tab.

  3. Registration code for marvels spider man pc version. Click on “inspect” on all windows related to Citrix receiver : SessionWindow.html, Main.html (and its child nodes).

  4. Click on “console” in opened developer tool.

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  5. Save the log via right click “save as” option to a file.

Instructions to collect Receiver for HTML5 client logs

App Citrix Workspace

1. Log on to the Receiver for Web site.
2. For Citrix Workspace app HTML5 versions 1908 and later, open a new tab and navigate to siteurl/Clients/HTML5Client/src/SessionWindow.html#engineType=log, where siteurl is the URL of the Receiver for Web site (http://server.domain/Citrix/StoreWeb).
For Citrix Workspace app HTML5 versions 1907 and earlier, open a new tab and navigate to siteurl/Clients/HTML5Client/src/ViewLog.html, where site url is the URL of the Citrix Receiver for Web site (http://server.domain/Citrix/StoreWeb).
3. On the logging page, click Start Logging
4. On the Receiver for Web site, access a desktop or application using Receiver for HTML5
5. The log file generated for the Receiver for HTML5 session is shown on the logging page. You can also download the log file for further analysis.

Notes

  1. Logging will be enabled for subsequent session launches, and not for the current active session (if any)
  2. For Receiver for HTML5 version 2.2 and above a tool bar menu “Logging” has been added to enable and view the logs for Receiver for HTML5

Instructions to collect Receiver for HTML5 console logs

  1. Open Developer tools on the browser tab where session is running. For example, on chrome browser Developer tools can be found under “More Tools” option.
  2. Click on “console” in opened developer tool.
  3. Save the log via right click “save as” or by copying text.

For USB redirection related issues:

Workspace for Chrome (formerly known as Receiver for Chrome)

1. Before collecting the Workspace for Chrome (formerly known as Receiver for Chrome) logs, Please enable moreLogs for USB by adding the moreLogs configuration key in chromeAppPreferences in web.config file on the storefront.
  • chromeAppPreferences ='{'moreLogs':{'usb':true}}'
2. Please share the logs from chrome://device-log as well

Workspace for HTML5 (formerly known as Receiver for HTML5)

Citrix Workspace And Receiver Free

1. Before collecting the Workspace for HTML5 (formerly known as Receiver for HTML5) logs, Please enable moreLogs for USB by adding the moreLogs configuration key in configuration.js file 'moreLogs':
{
'usb': true

Citrix Receiver And Workspace Versions

}

Citrix Workspace Receiver For Mac

Receiver2. Please share the logs from chrome://device-log as well

I was having with issue citrix receiver dual monitor issues while connecting remotely to a pc . Citrix receiver was detecting multiple monitors as one. It was not detecting multiple monitors. I found a fix for it while playing with Citrix receiver settings. It worked for me so I am sharing this to see if it works for other users who are facing similar issues.

At first, upgrade your Citrix Receiver to the latest version by downloading and installing it from https://www.citrix.com/downloads/citrix-receiver/windows/

Current version of citrix receiver is.:

Right-click on citrix receiver or citrix workspace icon. Then click citrix receiver advance preference.

You will see Advance preference window: Age of empires 2 definitive edition on mac.

Citrix Receiver Download

Now click on High DPI. Now select No, use the native resolution. Save the preference and restart your remote session.

That should fix citrix receiver detecting dual monitor as one issue. I hope it helps.